Owoade Anuoluwapo
I'm super excited to be part of The Wheatbaker Spa fam I've always been drawn to the hospitality industry, and The Wheatbaker Spa's commitment to excellence and exceptional guest experience really caught my attention. Plus, who wouldn't want to work in a stunning, luxurious setting?
As a receptionist, I'm the first point of contact for our amazing guests, and I love that . My role is to provide top-notch service, answer questions, and make sure everyone feels welcome and relaxed.
I thrive on connecting with people and making their day brighter Whether it's a warm smile, a friendly greeting, or helping with a request, I love seeing the positive impact I can have on someone's day. Plus, I get to meet people from all walks of life, and that's always fascinating.
I greet them with a warm, genuine smile, make sure they're comfy while they wait. I also listen attentively to their needs and concerns, so I can tailor our services to meet their expectations.
You have to be a people person, Empathy, active listening, and a can-do attitude are essential. and being organized and efficient doesn't hurt either
I listen carefully, ask clarifying questions if needed, and provide solutions or alternatives. I also keep my knowledge up-to-date, so I can answer questions confidently and accurately.
Self-care is key, I prioritize my tasks, take breaks when I can, and stay hydrated, I also love connecting with my colleagues – we have an amazing team, and we support each other 100%
The serene ambiance is everything and the calming scents, it feels like a tranquil escape from the hustle and bustle. Plus, our team is amazing, and we all vibe off each other's energy.
We communicate constantly, anticipate each other's moves, and support each other seamlessly. It's a symphony of awesomeness, and I'm so grateful to be part of it.
The people, Our guests are incredible, and I love meeting new faces and hearing their stories. Plus, I get to be part of making their day a little brighter, and that's an amazing feeling
